Administrative Sales Support Specialist
Administrative Sales Support SpecialistContract Duration 6 MonthsPay rate up to $28/hrEssential Duties and
Responsibilities:
Administrative Sales Support Specialist enters fax, phone, and email orders for the Surgical division into Oracle Order ManagementRespond to customer inquiries via phone, fax, and email including edits to existing orders, proof of delivery, order status, sales contact information, etc.
Maintains customer records by updating account informationResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needsManage online store registration and inquiriesEnsure all auditing requirements are met via verbal order acknowledgment or documentation attachments within the order, including necessary approvalsWork closely with the local sales representative on order status and other Customer related inquiriesAdministrative Sales Support Specialist collaborates with internal partners such as Marketing, Strategic Contracting, and Sales Support for new product launches, promotions, and training to provide valuable feedback for continuous improvementAssist with other projects or departmental tasks as assignedRequired
Experience:
Bachelor's Degree OR 1-2 years previous Support Service experience in a fast-paced settingRequired Skills:
Ability to deliver Superior Customer Service utilizing problem-solving and conflict-resolution strategiesMust have quality focus, attention to detail, and the ability to analyze information to drive solutionsHighly proficient in using a PC, the internet, and MS Office applications, especially OutlookExperience being in a call queue, and entering purchase orders into an order management systemOracle or SalesforceDemonstrates the ability to communicate clearly and concisely, both orally and in writingMust be able to demonstrate good time management and organizational skills, including the ability to multi-taskPositive, can-do attitude and the ability to work successfully in a team environmentFlexibility with regard to schedule during quarter end or peak volume times is requiredPunctual, regular, and consistent attendanceNote:
Shift Hours:
8 am - 5 pmHybrid must be onsite 3-4 days/week for training for a couple of weeks.
Then will typically only be onsite 1-2 days/week after training.
Benefits:
Medical, Vision, and Dental Insurance Plans401k Retirement FundAbout The Company:
Our client is an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day.
While they Clients and develop groundbreaking products and services that benefit everyone, they are especially passionate about those that advance women's health and well-being.
This allows us to be a company that prospers, grows, and empowers women to experience healthier lives.
What powers their growth across Breast and skeletal Health, Diagnostic Solutions, and GYN Surgical Solutions is also what differentiates them:
the exceptional and clinically proven ability of their products to detect, diagnose, and treat illnesses and other health conditions earlier and better.
None of this would be possible without the talent, skills, and aspirations of their employees.
Their proficiency and commitment to develop and share more robust, science-based certainty drives the company's increasingly global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families, and communities.
#gttnonit%1974607% %%admin%% Recommended Skills Administration Attention To Detail Auditing Business Process Improvement Coordinating Customer Demand Planning Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Administrative Sales Support Specialist enters fax, phone, and email orders for the Surgical division into Oracle Order ManagementRespond to customer inquiries via phone, fax, and email including edits to existing orders, proof of delivery, order status, sales contact information, etc.
Maintains customer records by updating account informationResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needsManage online store registration and inquiriesEnsure all auditing requirements are met via verbal order acknowledgment or documentation attachments within the order, including necessary approvalsWork closely with the local sales representative on order status and other Customer related inquiriesAdministrative Sales Support Specialist collaborates with internal partners such as Marketing, Strategic Contracting, and Sales Support for new product launches, promotions, and training to provide valuable feedback for continuous improvementAssist with other projects or departmental tasks as assignedRequired
Experience:
Bachelor's Degree OR 1-2 years previous Support Service experience in a fast-paced settingRequired Skills:
Ability to deliver Superior Customer Service utilizing problem-solving and conflict-resolution strategiesMust have quality focus, attention to detail, and the ability to analyze information to drive solutionsHighly proficient in using a PC, the internet, and MS Office applications, especially OutlookExperience being in a call queue, and entering purchase orders into an order management systemOracle or SalesforceDemonstrates the ability to communicate clearly and concisely, both orally and in writingMust be able to demonstrate good time management and organizational skills, including the ability to multi-taskPositive, can-do attitude and the ability to work successfully in a team environmentFlexibility with regard to schedule during quarter end or peak volume times is requiredPunctual, regular, and consistent attendanceNote:
Shift Hours:
8 am - 5 pmHybrid must be onsite 3-4 days/week for training for a couple of weeks.
Then will typically only be onsite 1-2 days/week after training.
Benefits:
Medical, Vision, and Dental Insurance Plans401k Retirement FundAbout The Company:
Our client is an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day.
While they Clients and develop groundbreaking products and services that benefit everyone, they are especially passionate about those that advance women's health and well-being.
This allows us to be a company that prospers, grows, and empowers women to experience healthier lives.
What powers their growth across Breast and skeletal Health, Diagnostic Solutions, and GYN Surgical Solutions is also what differentiates them:
the exceptional and clinically proven ability of their products to detect, diagnose, and treat illnesses and other health conditions earlier and better.
None of this would be possible without the talent, skills, and aspirations of their employees.
Their proficiency and commitment to develop and share more robust, science-based certainty drives the company's increasingly global presence, as well as a pipeline that responds to the unmet health and wellness needs of women, families, and communities.
#gttnonit%1974607% %%admin%% Recommended Skills Administration Attention To Detail Auditing Business Process Improvement Coordinating Customer Demand Planning Estimated Salary: $20 to $28 per hour based on qualifications.
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