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Senior Systems Analyst - Monitoring and Performance

Company Name:
Blue Rose Technologies LLC
Keys to the Position:
1. Coding/scripting experience is a requirement. Must be able to support existing scripts as well as develop new solutions from the ground up. Coding will be mostly perl, and shell/batch/visual basic to a lesser extent. This is a requirement
2. 5+ years hands on experience working with enterprise systems management/monitoring systems such as BMC Performance Manager (Portal) and BMC Event Manager (BEM), BMC ProactiveNet Performance Management (BPPM), or other such third party tools. Experience with other tools from IBM, HP, and or CA will suffice. We are currently using BMC's products but would be comfortable with other tool experience.
3. We are looking for someone that has knowledge of the inner workings of these tools.
4. Previous experience creating end-to-end monitoring and management of application, network, and system health and performance in a complex network.
5. Experience with SNMP configurations, polling, trap receipt, and MIB compilation
6. Excellent communication and interpersonal skills
Preferred Skills
Knowledge of systems management platforms including but not limited to HP NNMi, Oracle Enterprise Manager, BMC Middleware Management, Aternity, xMatters (AlarmPoint), SumoLogic and other vendor specific management tools and management systems
Ability to code with MRL (Mastercell Rule Language) and BAROC languages as used in BMC Event Manager
Four-year undergraduate degree preferred
Hands on experience with MS Office products (including Visio)
Deep knowledge of system integration and networking architectures
Job Summary
Systems Analyst - Global Monitoring is a hands-on position responsible for global enterprise monitoring solutions for a complex financial services network.
Job Responsibilities
Work with a variety of IS team to gather requirements for monitors
Design, test, deploy and support monitoring solutions
Integrate external monitoring tools into existing toolsets
Manage work queue for ad-hoc an change related monitoring modifications
Customize and extend existing systems management tools based on internal client and business requirements
Integrate systems management tools with key third party systems (monitoring, ticketing, and workflow)
Ensure monitoring capabilities match client expectations.
Qualifications
5+ years of in-depth scripting/coding experience, using shell, Perl, VB, batch to perform operational tasks
5+ years hands on experience working with enterprise systems management/monitoring systems such as BMC Performance Manager (Portal) and BMC Event Manager (BEM), BMC ProactiveNet Performance Management (BPPM), or other such third party tools
Previous experience creating end-to-end monitoring and management of application, network, and system health and performance in a complex network.
Experience with SNMP configurations, polling, trap receipt, and MIB compilation
Ability to support Tier 1 applications in a 24x7 environment
Willingness to be designated on call for team 1 weekend per month, supporting incident related issues and planned changes in the environment
Technical capability to work off-site and support environment remotely (outside of office) during weekend on call coverage
Drive to seek out opportunities for improvement in technologies and systems
Provide sole support of monitoring environment during shift hours
Professionalism and/or demonstrated customer service skills
Team player
Solid communication skills (written and verbal)
Proven ability to multi-task and perform well in a face paced environment
Ability to work independently while taking direction from a remote team and remote management

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