Oracle EBS

Company Name:
Cillium Corp
Position: Oracle EBS
Location: Marlborough, MA
Duration: 26 Week
Manager meeting notes:
Doesnt need a DEVELOPER level or Oracle Guru.
Must have Oracle Payroll/Core HR/ Compensation Work Bench CWB
Must lend themselves to knowledge-sharing, working with teams, help train
Very functional role, will work with users.
Job Description:
Provides level 2 support for all applications in assigned area. Support includes: Root Cause Analysis; Fix Resolution; User Request Processing; Post implementation support; Request Priority Setting; Continuous Process Improvement; User Acceptance Testing; Communicates deployments to the user community. Generally works on issues of a moderately complex to highly complex nature and escalates more complex problems to vendor or appropriate area. Partners with appropriate technical experts and outside vendors (if necessary) to resolve issues in a timely, cost effective manner based on SLAs and OLAs.
Educates user community on the proper use of applications including: Systems Administration; Systems Configuration; User Access Administration; Accessing and Leveraging User Manuals; Enhancement requests.
Oversees software packages and executes upgrade plans partnering with the appropriate IT Technical teams. Updates support documentation as necessary adhering to Sarbanes Oxley process and procedure requirements.
Acts as a Subject Matter Expert (SME) in the development of system and business requirements. Provides guidance to junior analysts.
Identifies problems and makes recommendations regarding most expedient approach to problem resolution
Determines appropriate channels, medium and timing for communicating issues and resolutions
Other duties as required. May be required to work during off hours.
5 years of experience in Oracle eBusiness Suite. Experience with R12 is preferred.
Knowledge of at least three of the following Oracle modules: Oracle Payroll, Oracle HR, Oracle Compensation Workbench, Oracle Self Service, Oracle PTO, Oracle Benefits.
Must be willing to learn new Oracle modules.
Experience of Oracle SQL Plus, PL/SQL, EiS Reporting will be an advantage.
Excellent interpersonal skills
Strong Analytical and organizational skills
Understanding of functional divisions and their interaction
Familiar with client-server, browser-based and/or mainframe applications
Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements preferred
Understands basic concepts of Solution Delivery Process (SDP)

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